-we Only accept payment through Alipal (Credit card, Bank card and Western Union.)
-Please send the payment within three days after the auction was over. be sure your adress is right!
-Customer should take responsibilities for wrong address provided and wrong style, size chosen.
A: When I got my parcel, it had problem. What should I do?
B: Please contact with us at any time before open a dispute or negative feedback.
A: Why it runs such a long time of delivery. I haven’t received my item?
B:Please contact us or take your order number to the local post office inquiry with us at any time before open a dispute or negative feedback.
A:If I am not satisfied with the item, or the size doesn’t fit, can I ship it back and exchange it?
B: Yes, dear. If you are not satisfied with the order, you can ship it back, but before that please contact us through Email or other ways, after we receive it, we will handle it for you immediately.
– If you have any query or dissatisfaction, please contact our customer service via Aliexpress Message Center only.
– Our working time : Monday to Saturday 8:30 am to 18:30 pm.
– We also work in holiday.
– If you contact us via Aliexpress message, we’ll reply you within 24 working hours
– Dear buyers, we appreciate your business, if you are satisfied with our service,
please rate the DSR (Detailed Seller Ratings) of the transaction on Aliexpress with a "PERFECT 5 STARS" and leave us a positive feedback.
– Our system will automatically do the same for you.
– If you have any query, please do contact us first. Simply leaving negative or neutral feedback is can’t resolve the problem.
– Please help us keep our price low for you with your support by positive feedback.
-We will do our best to solve the problem and provide you with the best customer services.